The key to mail room efficiency is converting paper into digital documents and automating onward processing of critical mail items.
DCS mail room solutions allow you to centrally capture, route and process mail items by merging all incoming information into a single mail handling process.
Setting up a mailroom in-house has definite advantages especially if your organisation is spread across various sites because the total cost of set-up, infrastructure, resources and maintenance can be shared across the sites and the mailroom can act as a centralised mailroom for all other business units.
Other organisations choose to have an in-house mailroom automation solution if they are regulated by a compliance standard that does not allow documents to leave their premises. However, we have seen the number of such customers slowly decreasing.
The implementation of a digital mailroom with automated workflow rules may seem an unlikely prospect at first glance when you consider all the different items that arrive in the postbags each day.
We have vast experience of providing digital mail room solutions to some of the largest companies in the world such as Paragon, ExxonMobil, Natural England, Bentley Motors and we differentiate ourselves by providing an end-to-end mail management solution including:
Mail Manager stores an electronic copy of each document in a structured repository along with description of the document. It identifies document type and classifies them (as invoices, mail items, correspondence letters, order forms or any other pre-set transaction type). Mail Manager also allocates the document to one or multiple people for further action.
If you are struggling to handle large volumes of physical/electronic documents and manually sort and distribute them for processing, Mail Manager is the solution for you. Customers implementing mailroom automation projects find it especially beneficial.
DCS was asked to come up with a way to address several document processing issues identified by Paragon during a Document Management Review. Two key divisions were under focus, with cost control a key concern. The implemented solution involved new hardware, upgraded software a simplification of workflow process - any one of which would have made an improvement. Paragon went all-in.
>> View the Paragon Digital Mailroom Case Study
Irwell Valley Housing Association manages over 7,000 properties from their three offices in the Greater Manchester Area. They have grown rapidly through stock transfer from local authorities, and are focused on the refurbishment and functional improvement of these homes for their 16,000 customers. DCS provided them with an automated mailroom and invoice processing solution.
>> Read the Irwell Valley Housing Association Case Study
Contact DCS: +44 (0) 1753 616720 Email DCS: info@dcs.co.uk
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