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From Capturing Paper to Routing Tasks, Whatever Your Function

The Departments We Help

Every day, departments have to process information which, when done manually, can take a considerable amount of time, for example, client account opening, invoice processing or expense submission and approvals. Business process software automates common processes in HR, finance teams, etc, to handle more information and manage workflows more efficiently.


Why Consider a DCS Solution?


Hosted and Onsite Options


Customised Workflows


Strict Compliance Standards


End-to-End Capture and Automation


Success Stories

No matter which industry your function falls under we take the time to understand your needs. From accounts payable to sales order processing -- document management and workflow management can enable departments help meet fluctuating demands, keep deadlines, reduce paper, and more.

Laithwaites (Direct Wines)
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London Borough of Hackney
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Read about how we have helped others reduce costs in their departments while improving their day-to-day. Information from DCS success stories can help you:

  • Identify where future challenges can crop up, and what was needed to solve them.

  • Get inspiration for use cases to help you advocate for tools to ensure successful project completion.
  • See the difference and the ROI in digital mailrooms, robotic process automation, bulk document scanning, bpm, and more.

The Latest Blog Posts on Automation and Document Management

Cognitive Document Automation: Automation With Intelligence

by James Howlett | Jan 07, 2019

Does your organisation process large quantities of letters, documents and email attachments?

Cognitive document automation (CDA) is a solution that takes the manual labour out of inbound documents, turning unstructured information into a stream of data that can be fed directly into your applications.

CDA uses Machine Learning and OCR (optical character recognition) to automate the acquisition, interpretation and integration of important documents, such as invoices, contracts, order forms and policies.

CDA may sound confusingly similar to robotic process automation (RPA), but it has a few crucial differences.

CDA or RPA?blog-lead-image-how-the-original-robot-transformed-the-way-we-work

Robotic process automation is ideal for streamlining processes that involve multiple applications.

For example, if your colleagues have to record the details of new orders in two different systems, RPA can transfer the information from one system to the next. RPA works brilliantly with structured data and applications.

RPA solutions are not currently able to manage unstructured data from sources like documents and email attachments.

The ‘cognitive’ part of the CDA name refers to its ability to think and learn. CDA solutions use AI to learn over time, and can also cope with documents that change over time, whereas an RPA solution can only repeat defined steps using established applications. CDA gives you greater flexibility when dealing with documents in variable formats.

If your organisation receives lots of emails with important documents like orders, contracts or invoices attached, then CDA can help turn this unstructured information into scans that can then be turned into data and incorporated in your business systems.

The CDA process

The cognitive document automation (CDA) process typically involves:

  1. Search. The CDA solution finds documents in defined locations, such as folders, faxes and emails.
  2. Convert. Documents are turned into high-quality scans.
  3. Classification. The CDA solution determines where the documents belong.
  4. Extraction. Optical character recognition (OCR) is used to extract information from images.
  5. Integration. The extracted data is uploaded to your existing applications.

Want to know more about CDA?

At DCS, we help companies transform how they manage documents.

Instead of being a source of weakness, documents can be better managed, more efficiently, so that you eliminate risks, clear backlogs and prepare your organisation for future growth.

Contact our team to learn more about how CDA could help your organisation.


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