Dashboards and reports
SLA performance can be viewed against user-defined dashboards and customisable reports. The reports generated have the option of being saved and monitored ongoing using a dashboard tile. Dashboard tiles can be positioned and repositioned at will and when clicked they take you straight to that work queue where you can see specific transactions and associated documents.
Benefits of MailManager
If you are struggling to handle large volumes of electronic documents and manually sort and distribute them for processing, MailManager is the solution for you. Easy integration with other systems such as SAP, Oracle and other business systems means your dashboards can show information from these systems too. Therefore MailManager can be deployed not only as an information router, but as a powerful monitoring hub for business data applications.