Insights from DCS
Knowledge for the information generation

Robotic Process Automation for GDPR

By Neetika Khanna - 2 Aug 2019

Robotic Process Automation and GDPR

RPA and GDPR are the two most talked about acronyms in the tech industry today. Although Robotic Process Automation and General Data Protection Regulation are not linked in any sense of the word, we have almost stumbled upon how they can work together while investigating a customer requirement.

Can Robotic Process Automation help in achieving GDPR compliance?

Although RPA cannot address all governance and compliance requirements outlined by GDPR, it can applied for some of the following tasks:

  1. Helping in right to be forgotten requests – RPA can help access multiple systems within your business and delete the information held against a customer. It also enables organisations to be proactive in setting and automating rules of deletion of customer data when it is not required. This way no data is stored for longer than it should be.
  2. Checking data against consent and revocation database - This could be really useful for the marketing functions helping them de-risk any non-compliance related to consent.
  3. Making changes to personal data and related consent across all systems that hold that data (“Right to rectification”)

RPA for GDPR - This is yet another use case for the versatile robotic process automation technology. Have you found out how you can put RPA to use yet?

  • Robotic Process Automation