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DCS Wins 2019 Public Sector Project of the Year at the Document Manager Awards!

By DCS Press - 29 Nov 2019

On 28 November 2019, DCS picked up the 2019 Public Sector Project of the Year at the prestigious DM Awards in the Leanardo Hotel in Central London. DCS accepted the award alongside representatives of the West Midlands Ambulance Service (WMAS), who were also part of the public sector project.  

DCS worked with WMAS to digitise, manage, and create a system for HR-related file collation and retrieval. The award-winning public sector project featured DCS’s intelligent automation solution for HR document management. The success of the DCS-WMAS project led the trust to become one of six Global Digital Exemplars in the NHS.  

The Acclaimed Public Sector Project and Background 

A great solution comes from great ambitions. The West Midlands Ambulance Service presented their project requirements to DCS in late 2017. The goal was for WMAS to achieve the National Health Service’s “Five-Year-Forward’s initiative to be paper-free by 2020.  

WMAS recognised that the use of paper records was negatively impacting key parts of their HR services. Payroll, onboarding, and responding to SAR and FOI requests were becoming more of a challenge.  And with an expanding workforce, WMAS ran out of space to store and efficiently organise their HR paper files. In addition to the task of digitising all paper records, WMAS HR still needed to eliminate the risk of employee data loss, create mobile file accessibility, and streamline the collation of information into a singular employee file.   

After consulting with WMAS’s HR leaders, DCS built and actioned a document capture process with automated file transfers onto a bespoke web-based e-archiving system. The solution was complete with mailmerge, Microsoft add-on functionality, and audit modules for greater end-user access and data security.  


The DCS Implementation Team at the West Midlands Ambulance Service Project

The public sector project condensed the 5,000 square mile geographical footprint of thousands of WMAS employee files into a singular web-based location. Employee data became more readily available through desktop, laptop, phones and tablets.  Within 18 months, all paper files were eliminated. The trust was free from the financial burden and organisational inefficiencies inherent in a paper and mixed media operation.  

The solution was able to be onboarded to other departments and is shareable to NHS organisations across the UK. 

A more detailed rundown can be found in the Personnel Today HR Files Webinar 

DCS and the DM Awards Selection 

DCS won the 2019 Public Sector Project of the Year Award after shortlisting in the Projects categories, voting by Document Manager magazine readers, and assessments by industry journalists and the editors of Document Manager magazine.  

The project awards criteria included the novelty of approach, operational issues addressed, and measurable project achievements.  DCS underwent stiff competition from companies Document Logistix, Fujitsu and other strong contenders to take home the award. 

The DM Awards are organised by Document Manager Magazine, the UK’s premier cross-industry publication reporting on the technological advancements in electronic document management and information management. The awards were established in 2007 and were created to recognise excellence in product development, promotions, and project management within the information management sphere. 

The Latest Milestone in A Trail of Achievements 

DCS’s previous awards and recognition include winning the 2017 Kofax Inspire Award for Mobile Innovation Solution of the Year and the 2017 EMEA Partner of the Year by Kofax. DCS were also granted Elite Partner Status in 2017 by Kodak Alaris. 


About DCS  

DCS (Data Capture Solutions Ltd.) are a UK-based process automation solution boutique dedicated to delivering cognitive document automation via intelligent capture, electronic records management, workflow automation and RPA.  

DCS currently operates as the Business Process Automation arm of Quadient (formerly Neopost S.A.). DCS’s product and services range include the bespoke setup, implementation and managed hosting of automation solutions. DCS uses Kofax technology and DCS’s own proprietary software – Filestore and MailManager, in their projects.

They can be contacted here.