Contact DCS: +44 (0) 1753 616720


Improving searchability is one of the key drivers of implementing document management

Charging customers to cover administrative cost of processing letters?

Passing cost to customer

In process of tightening control over pay day lenders the Financial conduct authority(FCA) has fined the much advertised Amongst other unfair collection processes Wonga has charged customers to cover administration fees associated with sending letters.

There are better ways to cover admin costs and DCS has helped various financial organisations reduce cost of their debt collection process by digitizing client letters and documents as they are received. This reduces the administrative burden and makes it easy and cost-effective to share documents between buyers, lenders and any other third parties involved.

Read more about our debt collection solutions or request a call back for a free consultation.

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Latest video

DCS Neopost Digital Mailroom

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Data Capture Solutions introduces the modern digital mailroom for maximum document processing efficiency

Latest event

Webinar: Robotic Process Automation - The New Normal

If RPA is on your agenda for 2019, or you'd just like to understand better what it is and why people use it, you'll find this webinar useful. It may be your first step towards implementing RPA!

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