Local Government Workflow Automation
With local government workflow automation solutions from DCS, complex interdepartmental exchange of information is streamlined. Plus the dependency on manual tasks reduced.
We can help government organisations capture and convert documents to electronic formats, achieve faster processing by automating dependent processes and improve visibility and control.
Benefits of a government workflow automation solution
- Captured information accessible to ERPs and accounting systems.
- Quicker query resolutions.
- Better exceptions handling.
- Automatic information updates in the back-end.
- Reduces human error.
- Alerts missing form fields
Accelerated Case Handling
- Documents & correspondences links with records database.
- Instant information retrieval.
- Automatically routes inbound government office enquiries.
Learn Our Local Councils Workflow Automation Solutions
Filestore BPM features an easy Visio based interface to automatically route documents to the correct team or into the right government approval workflows. Automated progress tracking, notifications, escalation and reminder letters improve constituent communications.
Kofax Robotic Process Automation
Kofax RPA is a stand-alone software automation solution and can be applied to three main areas: Data integration, driving information into departments, like resource management, logistics or complaint systems; and migration of content between legacy applications.
Kofax Communication Server
To help government offices with communications integration, we offer solutions incorporating KCS technology. Features include: rationalising expensive fax lines to enable least cost routing; automated capture of emails for workflows; and personalised-SMS broadcasting.
Outsource Your Workflow Automation Setup
Manually processing high volumes of paper is a costly and inefficient process. Keying in data is the same way. Our outsourced services is fully accredited and trusted by government and Fortune 500s. Focus your resources on peak activity. Outsource to us today!