Insurance Claims Management

Imagine Process Integration

For insurance companies, the key benefit of moving to electronic records management is greater control. With the DCS records management solution, insurance businesses can implement file plans which meet the demands of ISO 15489 and other records management frameworks.


Benefits of a DCS Claims Management Solution


Reduced Physical Storage

  • Liberates space from filing cabinets.
  • Opportunity to re-apportion rent budget to staff.
  • Retention schedules legally expunge records and free up server space.

Workflow Integration

  • Bespoke claims management workflows.
  • Easy integration to business apps.
  • Integrates with your own database.

Cost-per-Claim Savings

  • Large number of claims processed per day.
  • No increase in staff headcount.
  • Speedy customer communications for accelerating cases.

Build Insurance Team Communication


Our solutions give opportunities to reduce the administrative burden and costs with greater records automation. Filing systems such as Filestore EDM can be stored in both secure cloud servers or in-house. Our solution applications are web-based so that employees in multiple branches have the freedom to communicate with each other and send the documents they need via sophisticated routing systems. 

Essentially we use software to minimise the disruption to teams actively using business records in the course of their work.

Locate Insurance Claim Files Easily

Where records are held across a range of repositories, powerful search technology is available to help records managers locate and track different record types. This is also useful for audits and customer queries.

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Learn About Our Claims Management Software Solutions

Kofax Capture

Our Kofax document capture solutions integrate the capture of documents arriving by different routes for processing on a single platform. A variety of insurance documents and their data can be scanned and ready to be sorted into spreadsheets, databases or files.

High volumes of incoming documents can be quickly identified by type, declared as records and indexed and routed accordingly.

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Filestore EDM

For single and multi-site companies, the Filestore EDM solution provides centralised electronic document storage. This provides the means to organise and manage records efficiently and securely for the entire enterprise.

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Filestore BPM

With Filestore BPM workflow management software, managers can track records such as policy documents, accident reports, settled claims, invoices or employee files from declaration through each stage of their lifecycle to disposition.

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Outsource Your Claims Document Processing

Manually processing high volumes of paper is a costly and inefficient process. Keying in data is the same way. Our outsourced services is fully accredited and trusted by government and Fortune 500s. Focus your resources on peak activity. Outsource to us today!



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