Debt Recovery Case Automation

Recover From Inefficiencies

We provide a unique proposition in automating the end-to-end debt collection cycle. Our solutions are used by many companies registered with CSA and they have seen the benefits within 6 months of implementation.

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Benefits of a DCS Debt Recovery Automated Solution

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Faster Turnaround

  • Customer information distributed quickly via automated dashboards.
  • Actionable information routed to team members eliminating transporting documents across sites.
  • Letters quickly auto-produced from captured data.
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Compliance Cost Reductions

  • Early fraud detection with incoming and existing records matching.
  • Multiple audit modules for tracking, alerts and scheduling.
  • BIP 008 Standard for legal admissability.
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Increased Profitability

  • Sets and increase SLAs delivery satisfaction with clients.
  • Manage compliance successfully for increased bank ratings.
  • Reduce overheads and refocuses staff on more productive activities.

Eliminating Paper in Debt Recovery

Debt management companies receive thousands of mail items on a daily basis and inaccurate or subjective classification of these means they can end up with the wrong teams, causing delays in the debt collection process. We offer a straight-through, touch-less process for streamlining the management of documents in the debt collection cycle
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Ready for some Expert advice?

Our business consultants are here to help you accelerate and simplify your digital transformation journey.

Learn About our Debt Recovery Process Automation Solutions


Kofax Capture

With Kofax Capture, all inbound paper financial documents and debt correspondences are captured and converted to digital format at their point of entry.

DCS are platinum sellers of Kofax capture technology, allowing accurate information capture from all incoming correspondence, irrespective of the source format.

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Filestore EDM

An intuitive and web-based application, FileStore EDM automates document organisation in a secure, easy-to-access database system. Powerful field and full-text search tools enable you to locate documents quickly using index criteria, keywords and phrases. Great for collaboration.

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Filestore BPM

FileStore BPM allows debt recovery managers to design workflow processes visually as flow diagrams. Workflows track every stage of a process in real time. Managers can quickly review workloads and receive automated alerts triggered by criteria such as pending workflow deadlines.

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Outsource Your Document Processing

Manually processing high volumes of paper is a costly and inefficient process. Keying in data is the same way. Our outsourced services is fully accredited and trusted by government and Fortune 500s. Focus your resources on peak activity. Outsource to us today!

Services

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