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Capture and Automation in Industries

Industries We Serve

DCS bring intelligence and automation to the creation, management and distribution of information. Since 1993, we have helped capture content from mail, invoices, drawings, web pages, financial reports and many other forms of electronic information and translate them into actionable business data. 

DCS has many years experience working within (and outside) Public Sector services. We aim to bring significant ROI from automated document workflow solutions in Accounts, HR, IT, the Post room, and for other specific departmental requirements. Our Kofax-led solutions integrate smoothly with your existing scanning equipment and back-end applications.

Retail and Wholesale

Instant access to centrally stored paperwork in electronic format boosts response times in resolving customer and supplier queries, whilst enabling up-to-the-minute information sharing across offices and outlets.
A financial firm using a structured electronic document management system is more profitable than one still relying on paper filing and folders as EDM systems help reduce the overheads of document storage and information sharing. Managing digital documents in a secure central repository improves efficiency and reduces operational costs.
UK insurance companies can boost operational efficiency, information flow and corporate citizenship by converting to electronic document based workflows and cutting paper consumption.
DCS offers customised solutions for charities to automate scanning, capture, processing and storage of donation forms, gift aid certificates, invoices and other important documents. 
Legal electronic document management and retention solutions from DCS ensure law firms meet compliance requirements and reduce costs of document storage. Using automated workflows and state-of-the-art scanning and capture, we have solutions that will help your fee-earners free up their time while improving client relationships.
Ease the pressure of managing everyday paperwork by switching to healthcare document management system from DCS. 


Success Stories

Whether it is through robotic process automation or digital mailrooms, our solutions have helped a multitude of organisations distribute content globally across their internal and external systems, applications, and departments. See how we have helped others maintain control of their financial destiny while streamlining their processes.

Laithwaites (Direct Wines)
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London Borough of Hackney
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Find out how our customers have benefited from our information management solutions.

  • See the pioneering organisations that are embracing automation and document management.
  • Find out new challenges that your industry faces.

  • Learn from others in identifying where you can improve your processes.
  • Discover how DCS solutions operates in the real world.
  • View the results!

Featured Article


Document Capture + RPA = Complete Automation

90% or more business processes cannot be completed without human touch. RPA offers an opportunity to complete the automation loop without exorbitant spend on IT integration. Here's a use case...
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The Latest Blog Posts on Automation and Document Management

Cognitive Document Automation: Automation With Intelligence

by James Howlett | Jan 07, 2019

Does your organisation process large quantities of letters, documents and email attachments?

Cognitive document automation (CDA) is a solution that takes the manual labour out of inbound documents, turning unstructured information into a stream of data that can be fed directly into your applications.

CDA uses Machine Learning and OCR (optical character recognition) to automate the acquisition, interpretation and integration of important documents, such as invoices, contracts, order forms and policies.

CDA may sound confusingly similar to robotic process automation (RPA), but it has a few crucial differences.

CDA or RPA?blog-lead-image-how-the-original-robot-transformed-the-way-we-work

Robotic process automation is ideal for streamlining processes that involve multiple applications.

For example, if your colleagues have to record the details of new orders in two different systems, RPA can transfer the information from one system to the next. RPA works brilliantly with structured data and applications.

RPA solutions are not currently able to manage unstructured data from sources like documents and email attachments.

The ‘cognitive’ part of the CDA name refers to its ability to think and learn. CDA solutions use AI to learn over time, and can also cope with documents that change over time, whereas an RPA solution can only repeat defined steps using established applications. CDA gives you greater flexibility when dealing with documents in variable formats.

If your organisation receives lots of emails with important documents like orders, contracts or invoices attached, then CDA can help turn this unstructured information into scans that can then be turned into data and incorporated in your business systems.

The CDA process

The cognitive document automation (CDA) process typically involves:

  1. Search. The CDA solution finds documents in defined locations, such as folders, faxes and emails.
  2. Convert. Documents are turned into high-quality scans.
  3. Classification. The CDA solution determines where the documents belong.
  4. Extraction. Optical character recognition (OCR) is used to extract information from images.
  5. Integration. The extracted data is uploaded to your existing applications.

Want to know more about CDA?

At DCS, we help companies transform how they manage documents.

Instead of being a source of weakness, documents can be better managed, more efficiently, so that you eliminate risks, clear backlogs and prepare your organisation for future growth.

Contact our team to learn more about how CDA could help your organisation.


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