Key drivers for implementing these workflows are the need to reduce operating costs and improve process efficiency, as well as achieving greater process visibility and more effective compliance management.
The organisation Natural England use FileStore BPM for routing and tracking case management information and workload balancing between offices, while the company Savills Property Management Services have realised significant cost savings with an automated invoice capture, matching, routing and approval solution.
FileStore BPM integrates tightly with Kofax Capture, FileStore EDM and Microsoft SharePoint technology to provide powerful document management and process automation solutions.
Typical examples of business processes which can benefit from automation include:
- Invoice processing
- Order processing
- Complaint handling and customer management
- Loan or credit applications
- Expense submission
- Document approval processes