Charging customers to cover administrative cost of processing letters?

In process of tightening control over pay day lenders the Financial conduct authority(FCA) has fined the much advertised wonga.com. Amongst other unfair collection processes Wonga has charged customers to cover administration fees associated with sending letters.

There are better ways to cover admin costs and DCS has helped various financial organisations reduce cost of their debt collection process by digitizing client letters and documents as they are received. This reduces the administrative burden and makes it easy and cost-effective to share documents between buyers, lenders and any other third parties involved.

Read more about our debt collection solutions or request a call back for a free consultation.

Business Solutions

Improve cash flow by shortening the order to cash cycle and quicker invoicing.
Work with accurate order information and reduce errors in payments and order delivery.
Manage exceptions better by reconciling invoice information with other order related documents.

Data Capture Solutions LTD, 345 Edinburgh Avenue, Slough, Berkshire, SL1 4TU. UK
Tel: 01753 616720 | Fax: 01753 616721
Company Registration No: 03186665. VAT 627576510