ATOC Document Management - Case Study

Data Capture Solutions - Document Management Software, Services and Solutions

The Association of Train Operating Companies (ATOC) are the voice of the passenger railway industry and represents train companies to the government, regulatory bodies, the media and other opinion formers on transport policy issues.

Part of ATOC's work also includes providing key support services for passengers including National Rail Enquiries and National Rail products such as railcards.

The Challenge

As a direct result of its work, ATOC is responsible for a significant amount of important documentation. Their current volume of paper documents was in excess of 10,000 files plus per week, causing problems with storage and resourcing.

Considerable amounts of time was spent each day locating and distributing paper documents, as well as making unnecessary copies of work in progress across different departments.

The Solution

The solution DCS presented fitted into their existing IT infrastructure and helped them grow with their future IT strategy. Electronic document management gave ATOC the facility for tighter versioning control and security.

Product and software solutions included:

Filestore EDM plus text search and business process management capabilities.

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DCS Document Management

Data Capture Solutions (DCS) provide a wide range of information management software and service solutions targeted at improving your businesses effectiveness and efficiency, saving you both time and money.

DCS’s solutions make it possible for companies to share
content globally across all internal and external systems, applications and departments, while maintaining central control and management.