DCS awarded Mobile Innovation Solution of the Year
Kofax Inspire Awards, Nashville, 24/04/2017 - Data Capture Solutions (A Neopost Company) has won "Mobile Innovation Solution of the Year Award" for delivering a mobile capture solution for Totemic trading as PayPlan - the largest commercial debt management company in the UK.
PayPlan, help over 100,000 people in financial difficulty manage debts every year and is continuously making efforts to provide best services to its customers. Information management solutions from DCS have helped PayPlan reduce the delay in communication with its customers by automatically capturing credit account details, and will allow them to sign the letter of authority via their mobile devices. This has helped make the customer on-boarding process a lot quicker and efficient.
“At Totemic we have always prided ourselves on being at the forefront of technology. We constantly strive to find ways of allowing our customers more user friendly ways of accessing our free service. The partnership with Data Capture Solutions over the past 3 years has changed the way PayPlan are able to interact, giving us new and exciting opportunities to improve the customer journey for often vulnerable clients. We would like to thank and congratulate DCS for this award which is testament to their hard work and support in delivering this and other associated projects. We look forward to partnering with them going forward on more innovations for the Totemic Group of companies.” – Simon Linforth, Director, Totemic Ltd.
“We feel proud of winning this award, not just because we have delivered a new technology solution, more because with mobile capture we have been able to help our customers get closer to their customers. I would like to congratulate Totemic as it is their commitment to providing excellent customer service that has led to the success of this project”. – Nick Scarff, Managing Director, Data Capture Solutions Ltd.