Every organisation faces an ongoing challenge to create competitive advantage and to grow their customer base. Making on-boarding to services easier, faster and more responsive, attracts customers and helps build a strong customer relationship. Join us on a web round table where we discuss best practices and technologies that help make your customer on-boarding process efficient.
Dean Francis, Senior Business Consultant, Data Capture Solutions and Antony Paul, Marketing Manager, Neopost bring together the technology and functional knowledge that can help transform the way your business on boards customers and help build a lasting relationship. Some of the topics we will cover in the discussion:
- How new media and customer expectations have changed
- Example of excellent customer on boarding
- Technology that helps bring the customers closer
- The ideal customer journey
Following the presentation we would like to hear from you what challenges your organisation is facing and what steps you are taking to make your customers journey a pleasant one.
Don't miss out and get on board!