DCS provide business process solutions for:
Shared Service Centre Solutions
Businesses can benefit from centralising tasks which many different subdivisions may currently duplicate such as accounts payable, sales order processing and HR. DCS help organisations analyse, plan and implement the move towards shared services, providing in-house or fully outsourced options to suit your specific requirements.
Expert Advice for a Bespoke Service
As DCS are both technology providers and outsource service providers we can offer impartial advice on which solution is best for you. In-house shared service centres complement many existing applications and can be tailored to suit your business requirements. Alternatively you can pay a low cost ‘per item’ charge with our outsourced service.
If you are a BPO operations company then our technology solutions can help you manage service contracts in the most efficient way and we currently provide technology services to many of the world’s largest BPO organisations. Our shared service centre technology solutions ensure you maximise profits and maintain ongoing customer satisfaction.
How it Works
Our shared service centre solutions use award-winning software which can be configured and easily integrated with any existing line of business applications or databases.
- Kofax Capture – Transforms your paper, fax or email transactions into structured, classified and validated business information. This is a key stage in implementing a shared service centre as information can be routed quickly to the different business divisions while ensuring service levels are maintained.
- FileStore EDM – Shared processing also requires shared records storage. FileStore EDM gives secure web access to business documents and ensures that audit trails and business compliance rules are maintained.
- FileStore BPM – Automates your ongoing business processes and allows you to offer even greater business efficiency to your internal clients. FileStore BPM organises information, documents, approvals and rules ensuring transactions are processed in the most efficient way.
Free Downloads
Control everything from requisition, approvals, matching and automated supplier invoice processing
Justify the cost of implementing electronic document management solutions
Document Control and Compliance
Best practices guide for electronic data storage and implementing document management solutions
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Transport, copying and filing costs are all greatly
reduced.
Reduces many admin based document processing costs by 50%.
Allows workload to be spread across offices or even
offshore partners as documents are available anywhere. Without digitising paper
documents this could not happen.
Audit trails are automatically kept giving better
business compliance.
Previously untraceable and unmanageable paper based
processes can be automated with greatly improved visibility.
Improves security of information compared to old
fashioned paper filing and processing methods.
The Kofax information capture platform is the only one
with the breadth to cover paper, fax, MFD, email, e-documents and SMS/Telecom
methods all in one integrated solution.
Manual filing processes are eliminated.
Mailroom distribution is made faster with reduced errors and losses.
Find out more about DCS solutions and services
For more information about DCS and our information management solutions and services please call us on 01753 616720 or complete our contact form for a fast, tailored response.
