If you are handling large volumes of incoming mail in paper, fax or email and electronic format, UK document management specialists DCS Ltd offer a number of options in implementing a digital mailroom solution in your business.
Outsourcing your mailroom operation to DCS as a fully managed service enables you to convert fixed staff and equipment overheads into variable per transaction charges such as “per mail item”. We provide a single entry point for incoming post, fax and email items and deliver the captured data to your staff, systems and processes. For more details, see our Outsourced Mailroom page.
Clients who use our outsourced mailroom service include: Natural England.
Using our hosted mailroom solution, captured mail documents are uploaded to a secure web based repository on our cloud servers. Your staff can then view the documents via a simple web browser interface no matter where they are located. With a DCS cloud-based digital mailroom solution, you avoid having to make additional investment in IT infrastructure and charges are made by licensing per user, or on a simple per transaction or per document basis.
Clients who use our hosted mailroom option include: BE Aerospace.
DCS can install a complete automated mailroom solution at your premises following the traditional upfront capital expenditure route. Our consultants will work closely with you to tailor the implementation to the needs or your organisation and ensure seamless integration with legacy systems.
Clients who use our on-premise mailroom solution include: Hackney Council.
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Your entire company can benefit from automating your mailroom function - click on each tab to find out more.

Standard mail items are handled very quickly with virtually no
human intervention and at a minimal cost.

Exceptions are identified quicker meaning more time can be devoted
to resolution.

Risk of manual error is
minimised as the process is automated.

Mail can be prioritised automatically and accessed quickly from any location which means business critical correspondence can be dealt with as soon as it arrives.

Reduces the risk of important and confidential mail being misplaced and helps your company to comply with data protection laws and

Improves levels of customer service by reducing response time to orders, queries and complaints.
Allows you to balance workloads instantly between remote staff and subcontractors even if they are based internationally as mail items are processed and accessible online.

Reduces staff and overhead costs and allows you to implement pay-on-demand or centralised service charges which are only paid for as they are used.

Keeps in-house systems and processes tightly controlled but also has the flexibility to accommodate expansion via fully integrated outsourced services.