Credit Control Automation – Flexible Use and Charging Models

Per user, per debtor case or traditional installed system?

If you are convinced about the cost savings and efficiency gains you can achieve in high volume automated debt recovery processes, but concerned about upfront capital outlay, DCS offer you a range of flexible charging options.

Outsourced automation and document management in credit control

DCS offers a fully managed outsource service for automation of debt recovery processes and credit control document management. This enables you to convert fixed staff and equipment overheads into variable per transaction charges such as “per debtor case”. Our automation service will allow your team to focus on more serious, high value debt recovery.

As part of our service we can arrange to handle the automation of payment reminders and early case escalation stages on your behalf. We can also capture debtor documents and compile them into case files with secure online access. Following this process, we can route exception debtor cases to your credit control team for more specialised attention. For more details, see our credit control document management outsourcing page.

Hosted automated debt recovery and document management

Using our hosted or SaaS (Software as a Service) automated debt recovery solution, captured case documentation for each debtor is uploaded to a secure web based repository on our cloud servers. Your credit control or debt management operation can then access the case documents from any web enabled location.

Simultaneously, we can set up SaaS debt recovery workflows to link with your finance and accounting systems. Credit limit or debt age criteria can then be used to trigger automated reminders and escalation events. Automated reporting keeps you fully informed on the status of each case.

With a DCS cloud-based debt recovery solution, you avoid having to make any additional investment in IT infrastructure and charges are made by licensing per user, or on a simple per transaction or per case basis.

On-premise installed automated debt recovery and document management

DCS can install a complete automated debt recovery and document management solution at your premises following the traditional up front capital expenditure route. DCS’s automated credit control solutions can be integrated with most enterprise resource planning (ERP) systems and accounting software programs.

See also: ERP integration and DCS automated credit control software

To discuss which implementation option best suits your business needs please call one of our business consultants on 01753 616720 or email your enquiry to info@dcs.co.uk