Pay on Demand Communications Capture

Convert fixed communications processing overhead to variable, pay-on-demand charges

If you are handling a high volume of business communications arriving via different channels, UK based DCS Ltd offer a range of charging options when implementing an streamlined communication management solution in your business.

Outsourced digital mailroom solution

Outsourcing communications processing operations to DCS as a fully managed service enables you to convert fixed staff and equipment overheads into variable per transaction charges such as “per mail item”. We will extract and validate the required data from incoming post, fax and email channels and deliver the data to your staff, systems and processes. For more details, see our Outsourced fax and email capture page.

Hosted / SaaS fax and communication management

You can implement an automated communication management system within your organisation without having to make any major upfront capital outlay. Instead, DCS allows you to implement the system on a hosted SaaS basis. The SaaS solution allows you to integrate your communication channels with our system and integrate our system with your back office systems to receive process-ready data. The hosted service also enables you to archive captured communications on our cloud-based servers for improved disaster recovery and compliance.

With a DCS cloud-based communication management solution, you avoid having to make additional investment in IT infrastructure and charges are made by licensing per user, or on a simple pay per click basis.

On-premise fax and communication management solution

DCS can install a complete automated fax and email capture solution at your premises following the traditional up front capital expenditure route. Our consultants will work closely with you to ensure a smooth implementation. Our fax and email capture solution is designed to integrate seamlessly with CRM, ECM and line of business systems. The solution works with almost all communication devices including MFPs and telephone systems, and applications such as MS Exchange, IBM WebSphere MQ and SAP.

Summary of different charging options for automated fax and email capture

• Per mail item
• Per document
• Per transaction
• Per user
• Traditional capital purchase
• Lease agreement