The cost of handling business critical mail can be very high when you add up all of the staff and overhead costs. Are you still relying on less efficient manual paper routing processes to convey mail from one location to another for processing?
Digital mailrooms allow organisations to increase responsiveness, capacity and productivity while reducing labour costs, errors and business risk by providing one solution to handle all your incoming mail be it paper documents, fax or e-mail.
Paper documents are scanned as they arrive – so no need for sorting into batches by type.
Fax images are imported directly from a fax server – no need to print and scan.
Emails are automatically captured along with attachments.
The same digital mailroom can also manage multiple document type’s e.g. hand-printed and handwritten forms, attachments, correspondence, invoices, checks, sales orders.

Mailroom automation need not mean outsourcing or automating all your incoming mail, DCS know that the best approach is often to focus only on business critical mail, which benefits the most from mail outsourcing or automation.

DCS are experts in digital mailrooms and can create automated mailrooms that take full advantage of our award winning software solutions including FileStore EDM (document management) and FileStore BPM (business process and workflow).
DCS digital mailroom solutions include:
1. An on premise installed solution
2. A hosted system, which can be access from any site
3. A fully managed outsource mailroom service
Our digital mailrooms use Kofax scanning and capture software to automate the classification and extraction of all incoming mail.
Control everything from requisition, approvals, matching and automated supplier invoice processing
Justify the cost of implementing electronic document management solutions
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Your entire company can benefit from automating your mailroom function - click on each tab to find out more.

Standard mail items are handled very quickly with virtually no
human intervention and at a minimal cost.

Exceptions are identified quicker meaning more time can be devoted
to resolution.

Risk of manual error is
minimised as the process is automated.

Mail can be prioritised automatically and accessed quickly from any location which means business critical correspondence can be dealt with as soon as it arrives.

Reduces the risk of important and confidential mail being misplaced and helps your company to comply with data protection laws and

Improves levels of customer service by reducing response time to orders, queries and complaints.
Allows you to balance workloads instantly between remote staff and subcontractors even if they are based internationally as mail items are processed and accessible online.

Reduces staff and overhead costs and allows you to implement pay-on-demand or centralised service charges which are only paid for as they are used.

Keeps in-house systems and processes tightly controlled but also has the flexibility to accommodate expansion via fully integrated outsourced services.